1/60 Frankston Gardens Drive, Carrum Downs, Vic-3201.

Accident Repair Centre

(03) 9708 2888 book an assessment

Our Services

We pride ourselves on returning the vehicle to its factory specification.

Not At Fault Claim

If you were involved in an accident and it wasn’t your fault, this is the best option for you...
Insurance

We repair vehicles for all insurance companies, such as AAMI, Allianz, Apia, A&G Group, Bingle, Bu...
Private Jobs

All non-insurance jobs, such as accidents, spot repairs (for light scratches and bumps), parts painti...
Vehicle Rectifications

Was your car repaired by an insurance preferred shop and you feel it’s not repaired correctly or the colour doe...

Accident Repair Centre

Quality begins with Flawless Gloss

(03) 9708 2888 book an assessment

The Flawless Gloss
Difference?

Flawless Gloss has highly trained staff with over 30 years
experience in prestige automotive repairs.

Manage the
claim process
Every colour is
eye-matched
Up To Date
Communications
Latest equipment
& materials
Fast turnaround
time
Not at fault
specialists
Highest
quality
Lifetime
warranty

Our Process

Our team of panel beaters and spray painters will assure that your vehicle is treated with respect and total care.

Book A Service
A Replacement Car
Specialist Servicing
Lifetime Warranty

Accident Repair Centre

Quality begins with Flawless Gloss

(03) 9708 2888 book an assessment

Our Work

Contact Flawless Gloss for affordable Accident Repairs

Panel Beater Patterson Lakes

Looking for a reliable panel beater you can trust? Thanks to our Carrum Downs-based accident repair centre Patterson Lakes motorists can come to Flawless Gloss. With over 25 years’ experience in the industry, our panel beaters can repair your vehicle’s panels with ease. Whether you are in Patterson Lakes, Lyndhurst, Langwarrin or elsewhere in the area you can trust us for reliable and competitively-priced services.

We specialise in not-at-fault claims, and will even provide you with a free rental car while we get your car back to top working condition as part of our panel beating and accident repair services.

Accident Repairs, Car Paint & Smash Repairs In Patterson Lakes

If your car has sustained damage due to a collision, our experts can also complete accident repairs, car paint and smash repairs with ease and professionalism. Patterson Lakes motorists can rely on us for a prompt and honest experience tailored to their vehicle’s needs.

Whether you need large or small scale repairs our team work with the same level of care and attention.

Car Body & Scratch Repair In Patterson Lakes

At Flawless Gloss, we don’t just work on cars that have been in accidents. We can also restore old cars back to their original, classy look. Our car body and scratch repairs will take care of any minor bumps or dents vehicles from Patterson Lakes and beyond have sustained over the years. For more information about our reliable, superior, and comprehensive range of car repair and maintenance solutions feel free to contact us today!

Areas We Serve

Send Us An Enquiry

We work with all major insurance companies

Google Rating

4.9

Based on 173 reviews

Flawless Gloss Carrum Downs

4.9

Brodie Lee

13:21 16 Nov 24

Kellie P

06:17 14 Nov 24

Went here based on reviews and was not disappointed. Thank you Ahmed and team for your service at short notice.

Luke Parker

08:37 12 Nov 24

I took my Ranger Wildtrak to Flawless Gloss today to have multiple small dents looked at. They have been bugging me since I’ve had the car. As someone who is pretty fussy with my expectations, I was very impressed. The panels are super smooth and I’m unable to see where the work was carried out. I highly recommend Ahmad and his team. It’s nice dealing with someone that cares about my car as much as I do.

Sahar Chavosh

06:28 10 Nov 24

I recently took my car to flawless gloss and I highly recommend it for anyone looking to repair their car. Ahmed and the team were really helpful and professional. They explained the problem clearly and kept me informed every step of the way. The quality of work and customer service was exceptional.

Brent Woods

08:06 04 Nov 24

Ahmad was recommended to me and he did an amazing job with a paintless dent removal for me today. Was a difficult spot to access but the result was perfect. Completely imperceptible now. Seriously a magician!

Abdullah Majeed

09:38 01 Nov 24

Dealt with Ahmed who was very nice and professional. Process was smooth, the car was really quickly and came out fantastic

Kedar G

00:56 30 Oct 24

Ahmad and the team did a fantastic job on my car. They are very reliable and easy to deal with. They are very knowledgeable and know their stuff. Would highly recommend Flawless Gloss to anyone who is looking for a good smash repair centre.

Hannah

20:29 22 Oct 24

They did a great job repairing my bumper and passenger door. Everyone I spoke to was kind and helpful especially Ahmad. He went above and beyond to make sure I was happy with the repair. Highly recommend!

12:23 25 Sep 24

I cannot thank David Mackow at Flawless Gloss enough for the exceptional service I received. I was in a very difficult situation, but David stepped in and resolved it seamlessly. He went above and beyond to make the entire rectification repair process smooth and stress-free.Not only did he and his team deliver outstanding repair work on my car, but David also arranged a hire car for me which was delivered right to my home. His attention to detail and dedication to going the extra mile made a world of difference. I am very happy with how my car looks, and I feel safe driving it again!If you are looking for a reliable and professional repairer who genuinely cares about their customers and prioritizes safety, I highly recommend David. I will definitely choose Flawless Gloss again if the need ever arises.

Paul Higgins

04:01 23 Sep 24

Flawless service is what they should be called. David went over and above and I couldn't thank him more. Highly recommend them.

Jeanette Kelly

02:20 06 Sep 24

Thank you David and team at Flawless Gloss, will have no hesitation in recommending your services. My car looks amazing, looks like a brand new car.

Dennis Samuels

10:01 02 Sep 24

I can't recommend Flawless Gloss enough! David is an excellent individual to work with—truly a professional in every sense. My Mustang GT was so well taken care of that I could hardly believe my eyes. It looked even better than when I first drove it out of the showroom. The entire repair process was seamless from start to finish. David took the time and effort to meticulously restore my vehicle to the highest standard. And while he did that, I was also given a very decent loan car to drive. I will never take my car anywhere else. If your car is your pride and joy, David is the man you want to trust with it.

Neil Heaney

01:32 01 Sep 24

David an the flawless gloss team done a marvellous repair job from start to finish there was no problems an when receiving the car back I couldn't believe how well the finishing job was.top marks.Neil

Jonny A

04:56 30 Aug 24

I had a small job done. They did a excellent job with a very good price. I’m really happy

Heath Thomson

03:32 10 Aug 24

Just had my car in and was amazed when I got it back, they went above and beyond my expectations. couldn’t recommend this place enough

Leanne West

06:58 31 Jul 24

I am extremely happy with my scratch repair. I scratched the side of my new car on my letterbox a month after I purchased it. I took it to Flawless Gloss for repair and when I went to collect it, the work done was so good, I couldn't remember which side I had scratched! Super friendly and knowledgeable, I highly recommend it to anyone! 😁👍

Mariela Stafforini

04:19 18 Jul 24

Extremely happy with the workmanship and service. Highly recommend.

Tarnya Harris

06:07 17 Jul 24

I would like to say that David and his team at Flawless Gloss, have done an incredible job in repairing my car. Excellent customer service, reassuring my worries and concerns , I highly recommend Flawless Gloss fir all your accident repairs. Thank you!

Benjamin Connley-Walker

00:57 15 Jul 24

Came here after experiencing a not at fault accident. David was extremely helpful and knowledgeable. Would highly recommend to anyone.

Melissa

06:12 10 Jul 24

Awesome Bloke! Highly recommended!

TERRI

01:15 10 Jul 24

Big massive shout out 😇To David from Flawless Gloss.From the beginning my experience was wonderful he looked after me and promised he would do his best as my case was a public liability case.When I picked up my car 😊I could have cried it was so beautiful and looked better than when I first bought it .He also shined up my wheels, fixed my light that the service somewhere else couldn’t do .And the smell of my leather seats inside 💕I drove away thinkingI got a new car also in the world there are Angels like David who really care about people (10 Star Rating)

Greg Oakley

23:13 09 Jul 24

Fantastic service and First-class work. Would highly recommend.

Nat Callea

01:02 08 Jul 24

The team at Flawless Gloss were very knowledgeable and friendly. We had a very urgent job and they met the deadline. The results were fantastic.

Adam Hallo

04:50 05 Jul 24

David fixed my Toyota Hilux . The service and the quality of the work was exceptional., just like the name says , flawless. I would not hesitate to recommend these guys and if I ever need my car fixed again they will definitely get the job. Thanks heaps Flawless.

Obadiah Muhari Kimari

01:48 05 Jul 24

David was very keen to listen to what demands were. He repaired the car and exceeded my expectations. I would highly recommend this place.

chris hilbert

02:57 03 Jul 24

Friendly and excellent service, highly recommend.

Sarah McCarthy

06:03 28 Jun 24

I would highly recommend David and his team and Flawless Gloss. I had a few fairly deep scratches on the left side wheel arch which have completely been removed and he also fixed a cracked tail light as part of the work, which all look as good as new. David was a great communicator from start to finish and very reasonably priced.

julie arrowsmith

05:53 24 Jun 24

Flawless gloss did an outstanding job on my bmw best in the business, fantastic work from start to finish. Would highly recommend.

Ana Poplician

06:06 21 Jun 24

Russell sly

05:24 19 Jun 24

The team did an excellent repair on my VL Walkinshaw. Attention to detail was excellent and as was the service. I would certainly recommend them and will utilize their services again.

David. Raymond.

01:36 07 Jun 24

I was recommended to flawless gloss by Matt pro design. To get my car fixed as I was told that's the only place to go-to. I picked up the car Friday before the long weekend and it looks better than ever. Extremely happy with the way it looks. Thank you.

Winston Junior

14:20 02 Jun 24

David and the team are the best. Seamless no hassle and the best repair. DO NOT GO ANYWHERE ELSE. 1997 Jaguar XK8

Alec Pedchenko

07:26 31 May 24

Outstanding work from David and his team. Calling David a perfectionist would be an understatement he will return your car in the best way possible. Now days it's hard to find honest people that work with cars. A place like Flawless Gloss is rare and I'm glad they are around.

Supanit Onnorm

04:42 31 May 24

Great caring service I was really impressed!After a long battle of fighting with the insurance, this place stepped in and help me dealing with the situation. It’s mean a lot, thanks David!

David Maxwell

22:01 06 May 24

The service from the staff was excellent and David was polite and helpful with repairing my car I would certainly recommend Flawless Gloss for any repair work needed to be done when required

Peter Ingram

04:21 24 Apr 24

From start to finish, David and the team from Flawless Gloss were professional, understanding, effective and efficient to say the least. Everything was handled with complete accuracy and pride in their workmanship. My BMW 328i was in very good hands. Only downside was the rain when I picked the car up made it 2% annoying from the finished shine. Thank you Flawless Gloss, made the tree falling on my car worthwhile in the end. Highly recommend!!!!

Belinda Bell

00:49 22 Apr 24

After my BMW was damaged by hail i found David and his team online with exceptional reviews. The car was repaired better than i expected, and David was attentive and response to communication throughout the process.

Jose Celis Guillen

06:52 01 Apr 24

David Wall

22:25 26 Mar 24

Dave and the team at Flawless always do amazing work for us. I won't take our cars anywhere else!

Stella Runcan (Stelle/Stella)

00:15 24 Mar 24

So thankful to David & his team. From my first stressed phone call about my poor car David's knowledge & experience with not at fault accidents was reassuring. I knew I wasn't giving my car to just some shop that might do a good job, I was confident I'd picked someone I could trust! I can't recommend David & his team enough. I guarantee you will also walk away saying thank god I chose them! :)

Tom Officer

07:52 21 Mar 24

David and team were amazing from start to finish. Clear communication and no stress. Would recommend to anyone who needs a car fixed or detailed.

C T

05:57 21 Mar 24

David at flawless gloss did a great job colour matching a Perl white on my aftermarket flares. Good bloke who does good work, will be back.

Alicia Del Prete

09:00 20 Mar 24

100% recommend David and his team for any repairs! Even gave my car a clean before pick up! Thanks Flawless Gloss!

Hayley Bounds

07:06 20 Mar 24

David and the team at Flawless Gloss were excellent. I had a rear end accident and they repaired my car in no time. The service and communication were great.Highly recommend these guys.

Stephen Stanford

00:55 20 Mar 24

Did a great job at a great price

Jozzy Matt FXBB 107

04:10 13 Mar 24

David and the team are exceptional and outstanding. Excellent communication throughout the time, easy to deal with and can be contacted anytime, after hours, ask any questions and he has the patience to explain things with clarity. I am a happy customer and already recommended them to many of my friends. Highly recommend David to anyone who is reading this and you can trust him and his works. Our new Patrol ( only four weeks old with less than 2000km) involved in a horrific accident, I rang David and the rest is history. He walked with us throughout out the journey like a family member. Can’t thank him and his team enough. Thank you David.

Azharul Islam

22:49 11 Mar 24

I am grateful to David the way he managed the whole accident thing that my car (Toyota Camry 2016) met in a parking lot (Chadstone) and I had to wait a very long time to resolve who was in fault. Upon David's advice to engage a professional lawyer to solve the problem; and I won the case in my favour. And what a fantastic repair job he had done with my car. His repair centre did an amazing work including some touch up of my old scratches (some were really big) and few panel works by going out of their way. And, I did not have to pay a dime to get my car fixed; all is covered by the guy's insurance who was at fault.The moment I saw that car I could not stop smiling. I wish I had a couple of extra stars to give him for his great support in time of stress me and my wife had gone through due to the accident. He made the whole issue very easy and relaxing for our family. Me and my wife are trully thankful to Flawless Gloss team. And we highly recommend his team to solve your accident related problems.

Philip Worrall

19:22 03 Mar 24

I had my car repaired at Flawless Gloss and I was totally blown away by the finish. I have a 2001 VX Commodore and the rear was looking a bit tired. They fixed the damage and polished the the car to look like new. The colour matching is superb, which wouldn't be easy for a 23 year old car. True craftsmen who take pride in their work. Thank you.

Anne Marie Anetts

00:07 01 Mar 24

Working with David is that rare case when you get 5-star professional service combined with a real personal attitude. I would definitely recommend my family and best friends to work with David, just to see how the service should be done. He is one of the good ones!

Lynn Houghton

04:35 28 Feb 24

Wow what an amazing job these guys did. My 6mths old Kona N line, I somehow managed to put an enormous scratch (down to the bare metal) whist reversing out of my garage,plus 2 smaller scratches higher up, a large groove to the bumper. Never even felt it 🤔.Phoned these guys, told to bring it down anytime before 2pm, which I did the very next day.They immediately assessed the damaged, gave me an on the spot quote 👍, which I must admit was a lot less than I was anticipating , got it booked in two days later.It was so perfect, absolutely spot on, wouldn’t have known there had been anything wrong.They even gave it a detailed clean 🤩. I was really impressed, so a big thank you.

Donnie Keba

03:56 22 Feb 24

I recently had my car repaired at Flawless Gloss and I have to say David and his team provide a fantastic service from start to finish. They really take pride in their work and it shows in their impeccable craftsmanship. David the owner is genuine and actually follows through with what he says he will do! He kept me in the loop throughout the entire process. Overall a fantastic experience and I highly recommend this business.

Naomi Dawson

23:16 20 Feb 24

David and the team are amazing! As a young woman I often feel discriminated against when it comes to anything to do with cars and made to feel like an idiot. This was never the case with David (and Shane), I always felt welcome and comfortable asking questions. I never felt judged when I unfortunately required repairs 3x in a 12 month period due to not at fault claims x2 and an exhausted run in with a pole. David went above and beyond each time he had my car, and kept me in the loop the whole time. Cannot fault the repairs, highly recommend this team!

Rebecca Stewart

20:43 16 Feb 24

We picked up our Volvo yesterday, and the team at Flawless did an incredible job! We're thrilled with how it looks—like brand new. They were so professional throughout the entire process.

David Sayers

23:26 15 Feb 24

Car looks like new again, great customer service helped us through the insurance process and kept us up to date with progress, thanks David!

Vera Eate

03:18 14 Feb 24

Just picked up my Subaru after being fixed. 😲 Wow, so impressed. David and the team did an incredible job fixing the damage and even more, detailing the car which I was most excited about. David made the whole process with insurance and lawyers effortless. Thanks so much, I can highly recommend these guys.

Gary Shekhter

02:49 12 Feb 24

Best job great prices great staff

charli hubbard

02:35 12 Feb 24

came in for a minor issue for my bumper, asked for advice but the gentleman there just glued tilt for a temporary fix for the mean time for no charge! Was so happy, very thankful and know I can come back for anything!!

shirley elrick

00:01 07 Feb 24

Best customer service I have ever received. The repair was top notch too.

Jason Taylor

23:28 06 Feb 24

David and the team do a tremendous job. Their professionalism and expertise can’t be questioned. I challenge anyone to find a better repair centre. Cannot recommend them highly enough.

Lucy

06:56 29 Jan 24

David & the team really took the time to repair our V8 after it was vandalised while it was garaged at another business ready for a show the next day.Flawless took on the job to repair the body damaged and had to repaint the entire car. When we got the call to pick it up it was basically a brand new car. The talent David and his team posess is truly amazing! Our V8 looks absolutley FLAWLESS!Thank you David & Team for your efforts! We are forever grateful!Very satisfied customer! ⭐️⭐️⭐️⭐️⭐️

Wayne Jenkins

09:51 26 Jan 24

Outstanding,David took the time from start to explain the service Flawless Gloss provides, how they operate and why they are a cut above the rest.Flawless gloss assists with engaging a legal team to act on your behalf with difficult insurers. From day 1, David went above and beyond and kept me up to date with progress of how the car was coming along and more importantly delivered everything he said he would, when he would.Highly recommended and couldn't be happier with the service received. Thank you David and your team. 10/10

Redline Car Hire

22:02 14 Jan 24

Friendly staff and always communicating with us. A pleasure to deal with every time. Thanks for dealing with us and keeping customers happy.

Claudio Janczer

06:25 30 Dec 23

A recent collision in my work ute meant another visit to Flawless Gloss. Within an hour or so the team had me in a hire car similar to my work car which meant I could get on with my work. As always, the claim was handled without a glitch, as I was not at fault; and the repairs were to a standard second to none.

Sue Kostos

08:55 26 Dec 23

I have just picked my car up and it looks like I just drove it out of the showroom. Flawless Gloss have helped me out before making the whole process very cruisy. They handled everything for me which meant I didn't have to worry. I can't recommend them enough and I would never take my car anywhere else.!!!

Isabelle Weir

07:01 15 Dec 23

Amazing quality, fantastic turn around.Very pleased with the quality of the work and impressed. Flawless from start to finish.Thanks

David Gale

21:56 05 Dec 23

Had my wife’s car repaired at Flawless Gloss. Absolute perfection. Dave and the team took care of the accident process from day one. Dave kept us informed and updated. I wouldn’t hesitate to recommend Flawless Gloss. They are my go to repairer.

Dcw Electrical

01:18 16 Nov 23

Great people and great service

Brie Bell

08:51 08 Nov 23

Amazing work! David and his team took such care when repairing my vehicle, workmanship is perfection, customer service was flawless and every promise was delivered on I would not take my car anywhere else!

Irene Mooney

07:52 08 Nov 23

Car was repaired perfectly, very clean inside and out,very polite and friendly staff will recommend to everyone

Janina Mackow

20:43 05 Nov 23

Amazing quality and service

Roshan Panesar

04:56 01 Nov 23

Amazing service. Honest and reliable team at Flawless. I would definitely go back!

Elizabeth Fuimaono

22:33 16 Oct 23

David and his team were amazing! He made us feel comfortable and assured we’d be looked after. And indeed we were!We had a hire car for just over 3 months and throughout the time, the team would send us videos of our car updates explaining where they were at and how it was going.When we come to pick up the car, it looked brand new, I didn’t even notice it 😂 I quite literally walked right past it. They even went the extra mile and put some of our interior fixtures back in. The car was presented as if new!!!I can’t thank David and his team enough!! I missed my car and so over the moon with the results!!

Gareth Egan

20:51 12 Oct 23

Great service

Son Goku San

02:47 09 Oct 23

David was an absolute Legend. 3 layer Pearl white touch up came out looking amazing. Cant even tell where the chipped paint was. Highly recommend Flawless Gloss.

Jelena Jovic

03:59 03 Oct 23

5 STARS ⭐️⭐️⭐️⭐️⭐️Exceptional professionalism and service from a business that takes utmost pride in their work!The team at flawless gloss took my stressful accident experience into their expert hands and ensured my peace of mind from start to finish.At the completion of repairs when I received my car I was shocked! I hadn't seen my car looking that good since I drove it out of the showroom 10 years ago!I highly recommend and appreciate the flawless gloss all-star team for their quality workmanship and above and beyond customer care experience! ⭐️⭐️⭐️⭐️⭐️

Winson Ong

07:44 02 Oct 23

Stumbled upon Flawless Gloss on Google, given its raving reviews, and boy, they didn't disappoint! From drop-off to pick-up, the timing was spot-on with their initial estimate. The quality of repair? Top-notch! And talk about going the extra mile - they addressed some additional issues with my car, not just the main damage I came in for. It just goes to show how thorough and dedicated they are to getting your ride back in prime shape.What struck me most? Their meticulous attention to detail and the genuine TLC they gave my vehicle. "Flawless Gloss" isn't just a name, it's their standard. If you're on the hunt for car repairs, look no further. Big thumbs up from me, a solid 10/10 experience!

Adro Krygger

01:26 20 Sep 23

Excellent service. Highly recommend them!

_ Damo _

03:07 11 Sep 23

Marcelo Grosso

21:33 06 Sep 23

David and the team have great attention to detail and provide great advice. They never make unnecessary suggestions for repair. . The repairs were great and the car looks immaculate.Hopefully, I will not need to return but if I need a repair it will be the first place I will contact

Marc Selby

10:20 06 Sep 23

In my experience it is extremely rare to find an honest mechanic or repairer in the automotive industry, especially one who cares about your car as much as you do…David and his team is an exception to that! He cares about my car as much as I do. He lives and loves his company and thrives on making his customers happy and repairing back to OEM immaculate specifications for your safety.He doesn’t cut corners.He avoids pressure from Insurers who want him to reduce cost by providing sub standard repairs. He will fight for you and your car to ensure a flawless result.Flawless Gloss just finished repairing my SSV Holden SportsWagon today and David even went out of his way to fix a few issues caused by a previous repairer in 2019.Thanks team.

Peter Gaga

17:27 29 Aug 23

High quality work. Recommended

Luke Cusolito

07:09 15 Aug 23

I recently experienced an unfortunate incident where my car suffered significant damage due to a collision. Fortunately, my encounter with Flawless Gloss, particularly with their dedicated professional David, completely transformed my perspective on the entire repair process.From the moment I contacted Flawless Gloss, David took charge of the situation with an unparalleled level of expertise and care. Not only did he ensure I had a seamless transition with a top-notch hire car, but he also managed the entire repair journey with the utmost attention to detail.David's commitment to excellence truly shone through as he meticulously sourced quality OEM parts for the repair. This demonstrated his dedication to ensuring that my car was restored to its original state using the very best materials available. It's rare to find someone who treats your vehicle with the same level of concern as you do, and David undoubtedly exceeded my expectations.What sets Flawless Gloss apart is their unrelenting pursuit of perfection. Throughout the repair process, their focus wasn't solely on rectifying the damage, it was about crafting a restoration that exemplified the pinnacle of precision and quality. The final outcome left me utterly astounded. Every single part was meticulously replaced with brand new components, leaving no room for subpar workmanship or corner-cutting. Not only did my car regain its pre-accident condition, but it was transformed into a state that felt even superior to its original factory state. This speaks volumes about Flawless Gloss's dedication to providing a repair that transcends mere fixes, embodying a standard of perfection that's genuinely unparalleled.Flawless Gloss and David deserve the highest accolades for their outstanding craftsmanship and impeccable customer service. Their commitment to quality, their attention to detail, and their passion for what they do are evident in every aspect of their work. I can confidently say that I am not only a satisfied customer, but also a lifelong advocate for their exceptional services.Thank you, Flawless Gloss and David, for restoring not only my car but also my faith in exceptional customer service.Without a doubt, Flawless Gloss is the epitome of excellence in auto repair.

Mark M

07:21 07 Aug 23

After several attempts of getting our 1 year old car sorted out with Motoserve for their poor workmanship and repair I found David to ask for help and he went beyond my expectations. He is a very good man and provided me all details and updates from day 1. Im very happy with the result of the completion and I couldnt recommend david enough. If you looking for insurance job or disputes this guy is the best in business. 🤙

Bike boy555

02:00 04 Jul 23

Lynette McMullan

04:14 05 May 23

One stop shop. Did a great job repairing my car, and they can handle everything for you - dealing with insurance companies, hire cars, etc. Fast, friendly and efficient service

Bailey Webb

01:07 30 Mar 23

This place is second to none. I brought my car in for a not at fault claim. All I had to do was provide the claim number and Shane from Flawless gloss handled the rest. They organised the rental, dealt with insurance and 10 days later my car looks brand new. The finish is excellent, the service and communication was fantastic, and they’re just a fantastic business to deal with. Big thanks to Shane and the team!

Nick L

05:56 24 Mar 23

1st time I’ve needed to go through the process of panel repairs. Shane is straight to the punch. Very organized and helpful with insurance info etc. I did the research and unsure where to go for my repairs was only confirmed that when the insurance assessor ( 3rd party ) mentioned that this is the place to go when other companies stuff up. This put my mind at ease. They quoted a 5 day turn around, but completed my works in 4 days. Perfect finish. Very honest and transparent communication from the team. My car was professionally cleaned and like new when I picked it up. Being in the construction industry I deal with a lot difficult challenges, this was an process. Highly recommend.

Yvonne Gibbon

20:41 10 Mar 23

Excellent service. Shane kept me informed all the way through the long process of waiting for parts. Very happy with the repairs, my car is as good as new. I would highly recommend this business.

Peter Achilles

07:15 23 Feb 23

Very honest and trustworthy business taking the time out of their day to explain in great detail what the problems are and how they need to be fixed. I couldnt recommend anyone better. Thank you so much

Karen forster

10:56 13 Feb 23

I used flawless gloss recently when my car was hit whilst parked. Dave and Shane took care of everything including organising a hire car at no cost to myself. When I picked up my car it was like brand new it was immaculate. I can’t thank them enough and I would highly recommend them to anyone looking to have any body work/painting done. Thank you guys.

megan scholten

05:09 13 Feb 23

I would highly recommend Flawless Gloss, they were very flexible in seeing me and very affordable! They made the process easy and stress free!

Jasmine Bates

04:26 07 Feb 23

HIGHLY RECOMMEND FLAWLESS GLOSS!!!The most helpful and kindest staff, amazing work, Shane guided me and helped me through my first accident with repairs and made me feel at ease with my car.YOU WONT REGRET IT !!

Jeff W

05:39 03 Feb 23

Shane and his team were fantastic from the moment I brought my car in for an assessment to the day I picked up, their service and workmanship was exceptional and I would highly recommend.

Joseph Antoun

02:08 24 Jan 23

Quality work and very quick response with very friendly staff . my car get looked after and get done in very short time Thanks guys .

Sarah Griffith

19:37 20 Jan 23

After being totally devastated about my beautiful car being rear ended, it was a total accident that I came across Flawless Gloss Carrum Downs and it turned out to be the best thing that could have ever happened, I was very sceptical and nervous and they were nothing but reassuring and made me feel so comfortable throughout the entire process, I was just expecting them to fix the damage at the back but when I picked up my car I was shocked, it looked brand new, they went above and beyond, not only did they replace the back and install a new tow bar, they fixed my front cracked grill free of charge, vaccumed my car, buffed out every scratch, polished the entire car including tyres and rims, although I hope I won't need them again, I won't ever go anywhere else, I can not recommend them enough, thank you so much 🙏

Jordan Forrest

08:02 14 Dec 22

I used Flawless Gloss recently after being in a not at fault accident requiring some exterior body and paint work.I was blown away by the service, the team organised everything (including arranging a hire car) and I barely had to lift a finger. Not to mention the repair was absolutely perfect. Couldn’t be happier, would recommend.

Steve B

23:49 11 Nov 22

3rd car into Flawless Gloss in 3 years. This was was my perfectionist dads 2015 Holden ute. So glad I chose Flawless Gloss. Dad was amazed with the repair… could not see where it had been done. Thank you guys! Your work is amazing and I wont use anyone else. So comforting to know that that in event of accident my car can be fixed to new car standard! Thanks 🙏

Glyn Morgan

01:05 11 Nov 22

David and his team are wizards! Everything we have sent them, both our own cars and our customers vehicles have been met with a great service and a fantastic result, always going above and beyond - thanks guys 👌🏻👌🏻

DONNA ANALYTIS

08:07 21 Sep 22

Extremely helpful and informative. Great customer service.

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